Digital Transformation is:
- Investment for companies to design and engineer their products and conduct business operations more easily so that companies can continue to operate continuously in an increasingly digital future
- Things companies do to reduce the difficulty of their business operations by innovating to combine work with digital technology
- Things companies do to provide good service to their customers and clients by using and utilizing digital technology in the companies
All digital technology owned by the companies will be used so that customers and clients will get good and fast service. The world does need businesses, jobs, operations, production, and smart products, connected, and can thrive, so that companies, digital technology, and their customers and clients can build good relationships.
Digital Transformation is done by:
- Using chips, data, smart factories, smart cities, and more
- Merging virtual and physical worlds across product, production, and performance chains
- Adapting work to business conditions and customer needs
- Combining flexible collaboration between internal teams, external vendors, suppliers, customers, and others
- Using digital technology to increase speed and opportunities for more productive collaboration with their internal teams and external partners
The benefits of Digital Transformation are:
- Work, operations, and production become more flexible and more efficient
- Productivity is increased
- Development of new business models is possible
- Companies can be run with more cost-effective and flexible
- Companies can meet the needs of customers and clients
- Remote workers can work better and more efficiently
- Marketing and sales can be done faster
- Companies can create more personal relationships with customers and clients
The positive things that happen when the company and its employees and customers and clients have data and applications installed on their desktops and mobile phones:
- The employees can retrieve, operate and work on company-owned data in its data centers wherever they are. The data owned must be able to be used and accessed without limits, so that decisions can be made quickly and work can be done efficiently
- Its customers and clients can log in and use the application through a browser that can be accessed on any device wherever they are
In Digital Transformation, companies must change their organizational culture by empowering their employees to work with digital technology through development and training, so that they can:
- Implement a digitalization strategy
- Use software, data, and applications
INDUSTRY AND DIGITAL TRANSFORMATION
Companies that have invested in digital innovation and are doing business and operating digitally are usually 3 times ahead in their field than others and are better positioned to succeed in the digital economy.
Digital Transformation that has been carried out by several industries:
- Retail Industry automates, digitizes, and modernizes their systems
- Health Industry is doing more non-contact consultations through online and app-based resources
- Banking Industry simplifies its services by using an online banking application interface and phone-banking
SECURITY
Digital Transformation strikes a balance between openness and security to protect all continuous, multi-directional data flows. Smooth and secure data flow will facilitate good collaboration.
Companies must be able to manage, secure, and protect their data and applications because:
- Customers and clients can come and go as needed
- Cybercrimes and cyber attacks can happen at any time
- Customers and clients are more loyal to companies that have strong security controls
Cyber attacks are usually carried out to obtain:
- Name
- Date of birth
- Phone number
- Address
- Financial and banking data
- Various other personal data
Requirements for data protection and cyber security to be carried out by the company properly:
- The company must have a strong and reliable Information Technology security structure
- The company must use firewalls, IP, and other data protection equipment
- The company must ensure that personal data is kept confidential, protected and will always be protected
- Data can't move anywhere
- Access and activity in data centers, data, and applications must always be tracked and controlled
When customers and clients demand smart products, connected, secure, and personalized to meet their needs, the companies can fulfill them by using the Digital Transformation.
All companies must be able to run their business digitally by using digital technology so that operations can run well. The digital future has started now and today.
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