The Best Leaders Always Listen!
In some companies, there are often situations that seem calm but are not good. Some staff & managers ask other employees not to talk to their Leaders. The magic words that are usually used are: "Just me who knows. I will tell the Leader if the problem is too bad & can't be handled".
A very inappropriate behavior in the company! All Leaders in the company must know everything that is happening in the company!
Therefore, the Leaders must have the ability to listen! Effective listening will improve communication & foster a positive work environment where workers feel valued & heard.
Some benefits of "Listening actions done by Leaders":
- Give a sign that the Leader is always there for everyone
- Give attention to the person speaking that the Leader is involved in all processes in the company
- Encourage open dialogue by asking & answering questions & not just saying "yes or no"
- Understand various things that happen, both problems & successes
- Understand the feelings of the person speaking
- Build trust, respect & closer relationships
- Give appreciation for all information provided
- Show seriousness to respond to all information
- Give commitment to handle
The process of listening well can be shown with positive body language:
- Look into each other's eyes
- Nod
- Repeat words back
- Ask questions to make sure
- Provide constructive feedback by offering solutions & follow-ups
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I am Astrid Amalia, the Founder of GWB (GlobalWide Business) at https://globalwidebusiness.blogspot.com.
I write about #Fire, #Safety, #Survival, #Training, #Course, #Oil, #Gas, #Energy, #Emergency, #Offshore, #Onshore, #Rescue, #Security, #Digital, #Education, #Leadership, #Collaboration, #Innovation, #Excellence, #Technology, #Health, #Yoga, #Social, #Life, #Mental, #Business, #DJI, #Drone, #AI, #Robot, and more.
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